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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
Month / Year | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
---|---|---|---|---|---|---|
Jan 2025 | 5 | 0 | 0 | 0 | 0 | 0 |
Feb 2025 | 3 | 0 | 0 | 0 | 0 | 0 |
Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
May 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Why did you choose that response?
The GP I saw was very helpful, patient and thorough. Thank you very much!
Posted on: 04/02/2025
Because I'm always looked after, well. The staff are extremely friendly and helpful. I can usually get an appointment when needed and rarely have to wait very long to speak to someone at the surgery on the telephone.
Posted on: 04/02/2025
Doctors knowledgeable, friendly and they listen.
Usually can get an appointment within appropriate time scale.
Posted on: 25/01/2025
Very happy with this practice
Posted on: 25/01/2025
Everything about this surgery is excellent. The receptionists are friendly and efficient, booking appointments etc. and are especially helpful if one is feeling unwell. My GP is very approachable, down-to-earth and extremely happy to listen to this patients concerns. A five star plus service!
Posted on: 24/01/2025
Everyone including my doctor are very friendly and professional in what they do, they have always been polite to me and joining this surgery was the best decision I have made regarding my health. From the reception staff cleaners nurses and doctors, excellent staff.
Posted on: 24/01/2025
Staff are incredibly friendly and helpful. GPs are kind and thorough. Wonderful nurses and HCAs and helpful reception staff.
Posted on: 24/01/2025